The Spit Roast Company Pty Ltd
Phone: (07) 5478-0271Fax: (07) 5478-1882
Mobile: 0431-770-735 or€ 0434-919-122
P.O.Box 443, ..Mooloolaba 4557
ABN No: 43132274189
ACN No: 132 274 189
Health License FH08/0051
July , 2008
TERMS OF TRADE:- Please print off your copy
1. Please fill in the Booking Confirmation sheet and return to us along with deposit to reserve your function date. We will also take a separate deposit if you book Atetes Hawaiian Troupe Entertainment. Atetes dance troupe take responsibility for any damage or risk caused by herself or her dancers before, during and after each show. Atete is responsible for all collection of balance of payment for her shows from the client.
2. The required deposit is listed on each menu and is required to reserve & confirm your booking.
4. The balance of the account is to be paid prior to the function date, less your deposit. We need to know, in advance, your chosen method of payment. We accept bank cheque, postal order, cash or personal cheque (only if cleared 5 days prior to the function)
5. Please phone, our office one week (7 days) prior to your function to confirm guest no.s and menu selection. An increase in numbers can increase up to 3 days prior to the function. A decrease in numbers can only be made 10 days prior to the function date unless a special price deal has been awarded, then price change would not apply.
6. We ask that you supply 2 -3 trestle tables in a well lit area (with a power outlet nearby if possible) for serving your buffet, and for food preparation.
7. If for a Wedding, it is possible for our staff to serve the bridal table (max 8-10) for a fee of $55.00 cover of staff costs.
8. We require the buffet and preparation areas to be undercover, & have access to hot water & sink..
9. Please supply a hot water urn for you tea and coffee, if it is part of your function.
10. Staff will arrive 3-4 hours prior to your service time to cook and prepare you're your function.
11. If delays to the time of service occur beyond 1/2 an hour, a charge of $15 per staff member will apply.
12. A 15% surcharge applies to any Public Holiday or Holiday long weekend eg. Easter Menu prices do not apply, P .O .A. For 22nd to 31st December thru to 5th January.
13. For food safety reasons, all leftover food must be disposed of. However if suitable containers and refrigeration are supplied, then the food can be left for continued enjoyment. All food left at your function becomes the responsibility/risk, borne by the customer. All food safety standards are kept in check right up to the time the Caterers leave the premises.
14. In the event that the services of a mercantile agency has to be engaged by The Spit Roast Company to collect any unpaid money, all expenses & charges will be borne by the purchaser.
15. In the event that terms of trade are not adhered to, & we dont receive the balance of monies prior to the function, "The Spit Roast Company Pty Ltd" reserves the right to cancel the function and recover costs. The customer would then waive their rights to ownership to any food (goods) purchased for the function or any deposit that may have been paid.
16. If a solid no. of guests have been booked for a special agreed price, numbers can only be increased, for an extra charge, not decreased if guests dont turn up as food has already been ordered & the set fee still applies. Extra guests will incur a price per head above the agreed set price.
17. With the $14.00 per head Budget Menu for 100 guests or more, a staff fee of $175.00 applies and per extra staff member every 40 guests @ $130.00 each. No exceptions. Most likely 2 staff extra are needed unless the no. of guests exceed 130 guests.
18. All Menus include the chefs services (with one exception, budget buffet.), if over 40 guests an extra staff assistant to chef if required, and is charged out at $175.00
19. We reserve the right, for our staff, to pack up and leave any function where guests or hosts are behaving badly, verbally or otherwise. Or if our staff are made to feel intimidated, in any way (belittling or confrontational, argumentative or raised voices etc). All rights to food or services or refunds are waived under those circumstances. No exceptions.
REFUND POLICY
The Spit Roast Company reserves the right to not refund deposits under these following conditions:
1. Where the client has booked a date, for a buffet or service at a discounted rate or added value deal, and then cancels, deposits are forfeited.
2. Where another buffet for another client has been sacrificed, in order to keep the date booked & held for you, deposits are non-refundable if cancelled.
3. If business has been lost (where bookings have been refused) due to the date being solidly booked, and client cancels, deposits are forfeited.
4. All Deposits for Weddings are non-refundble, to cover time and planning.
5. All deposits on all bookings are non-refundable if cancelled by the customer.
